Family Connections is the visual tree building tool published by Connect Our Kids. Social Workers, CASA volunteers, and family recruiters use Family Connections to build visual trees of relationships and supporters for children in foster care.
Requirements
To create a new case, you must have the "Create Cases And Assign Permissions" role - which can be assigned to you by your Family Connections "Team Manager". Read the "Managing Permissions In Family Connections" article to learn more.
Create A New Case
Visit the Family Connections Cases page
Click the "Add Case" button at the top
If you do not see an "Add Case" button, you do not have permission to manage cases. If your permissions were recently changed, logout and log back-in
Click the "Add Photo" circle to assign the case a new cover photo
Enter at least the first or last name for the child - and the full name if possible
All other details fields are optional, but may be useful to your fellow team members
The "Date added to caseload" field is the date on which you want to indicate the case started in your process.
Click "Add Case" at the bottom of the details panel
Manage The Case Status
Visit the Family Connections Cases page
Click the a case to select it
Click the dropdown arrow next to "Case Status"
Choose the case status from the drop down
If you choose "Closed" you will see another drop down, asking you to define the outcome for the case
Work On A Case
Visit the Family Connections Cases page
Click once on a case to view the current status and details
Double click a case icon, or click the "Work On Case" to open the case
Delete A Case
Note that deleting a case in a permanent and immediate action that can not be undone.
Visit the Family Connections Cases page
Click once a case to select it
Click the small pencil icon in the upper right
Click the "Delete Case" button at the bottom
Enter the case name as shown to confirm you are deleting the correct case
Read the following prompt
Then click the "Delete Case" button