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Family Connections Browser Requirements
Family Connections Browser Requirements

Learn about the supported browsers and major features of Family Connections

Travis Collins avatar
Written by Travis Collins
Updated over a week ago

Family Connections is a tool created by Connect Our Kids that helps social workers, CASA volunteers, and family recruiters discover and engage the extended families and supporters of kids in foster care. The powerful "visual tree builder" in Family Connections enables users to draw and create visual relationship maps.

Desktop Browser Support

Family Connections is officially supported in these desktop browsers

  • Google Chrome 60+

  • Firefox 60+

  • Apple MacOS Safari 11.1+ (In MacOS High Sierra and later) 

  • Windows 10 MSEdge 79+

Family Connections is not supported in these desktop browsers

  • Windows Internet Explorer

  • Windows MSEdge 18 and earlier

Browser Plugin Support

Family Connections includes at the Family Connections browser plugin for Google Chrome that allows users to capture any webpage as a PDF and automatically save that PDF to any person in a Family Connections case. This is useful for quickly grabbing supporting documentation for later reporting.

Family Connections users can find the install link in this article above, or in the Family Connections tool.

  • In Family Connections, click the user icon in the upper right

  • Click "Get Plugin"

The plugin is currently only supported in Google Chrome.

Mobile Support

The Family Connections web app does not support mobile users. However, our mobile apps a quick way to retrieve information, add cases, add connections to cases, add engagement notes, upload documents, take photos, and more. Think of these mobile apps as a great companion for gathering data that is later organized into detailed maps in the web app.

Click the links below to download the apps.

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