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Second Phone Call & Voice Mail Scripts
Second Phone Call & Voice Mail Scripts
Scripts that can be used for a second phone call or voice mail contact.
Travis Collins avatar
Written by Travis Collins
Updated over a week ago

*This script is to serve as an example only. Feel free to add more or less information on the child and biological parents depending on your custodial agency's guidelines. All information provided and connections contacted must be approved by the custodial agency.

Second Phone Call Script

“Hello, (name), this is (social worker name) with (social services municipality).”

[[allow a brief pause for them to ask any questions or confirm their identity.]]

“If you remember, we had a brief conversation over the phone on (date of original call). I was reaching out to see if you’d had any thoughts or questions about (child’s first name) and how you might be able to help them.”

“Relatives and connections of children in foster care play an essential role in the lives of these children and can make an enormous impact on them. Children thrive when connected or placed in homes with relatives and connections because, often, relationships have already been forged and can exemplify stability. Children in foster care who are able to stay connected to their extended families and cultures are subject to less trauma than those who are not connected to their families. "

(Child’s first name) enjoys (insert activity child enjoys), (insert food child enjoys), and (insert challenge child would appreciate support in). There are many ways that you can help make an impact!"

Second Voice Mail Script

“Hi, (name)”

“This is (social worker name) with (social services municipality) calling again about a private and urgent matter. I’ve reached out via email, letter, and call but haven’t heard from you. Please give me a call at your earliest convenience.”

[consider offering a number that the potential relative can text as well.]]

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