CASA Awkward First Phone Calls

Different scripts for how to handle those initial first phone calls with relatives and connections.

Karen Coates avatar
Written by Karen Coates
Updated over a week ago

This script will walk you through different scenarios depending on answers from the person you called. First phone calls with relatives and connections can be very never know if your going to get yelled at, hung up on, or have someone unleash their whole life story on you. There is a purpose to your call and these scenarios will help you keep on track with gathering needed information. (Below is a snapshot of the first page.)

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